Frequently Asked Questions
If you have a question or would like to see more information on a topic listed here, please email our Technical Support at simon@qccomputerdocs.com and we will get your questions answered!
Q: I have a computer at home that is real slow. It takes forever to open a file, or to startup or shutdown. What can I do get my computer working? Is it just better to buy a new computer?
A. In most cases, you do not need to buy a new computer. There are times when a new computer is the right choice to make, but sometimes we are able to restore that old computer and get a few more years of life out of it. Give us a call today, and we will perform a diagnosis on the computer and let you know what we can do for you.
Q: I cannot seem to get a CD to play in my CDROM drive. What's wrong?
A: There are a couple reasons for this. The most common is the CDROM drive is bad and needs to be replaced. Drives are relatively cheap to purchase these days and an upgrade is just as cheap as buying a direct replacement.
Q: I think I have a virus, What do i do now?
A: Are you running an Anti Virus program? If not, now is the time to get one, and install it. QUICK!. Some virus programs are so malicious that they can cause your computer to become damaged, and or can track the websites you go to and record your email address, your login ID and your passwords, or worse, your bank account and credit card information. No need to take chances, give us a call today and let us inoculate your infection.
Feedback
If you have any questions or comments you may Email Us and leave your feedback. We welcome the opportunity to serve all of your PC needs!
Our company is based on the belief that our customers needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
Customer Reviews
I can't believe how fast you were able to get us up and running again! Thanks Computer Docs!
Sharon, East Moline - June - 2008
Simon was such a great guy, and explained things so I could finally understand, none of that technical mumbo jumbo. He really took the time to make sure I understood how everything worked! I will definitely recommend you to my friends.
Melissa, Pleasant Valley - July 2008
Wonderful -
I love that you came to me and I didn't have to come to you! :-)
Thank you so much for you speedy and accommodating service!
Deb, Moline - August 2008
Thank you very much for your prompt response to my computer repair! I thought I had a virus, but you were able to figure out I did not and get me up and running within 2 hours. You even educated me on how to trouble shoot for in the future and answered all of my computer questions-of which I had several! I really appreciate it and will certainly pass your name on to others. Thank you
Kerri, Davenport - November 2008
I would like to thank you for your fast service even late at night. You were able to fix my HP laptop in under an hour. Very friendly service and I will recommend you to anyone who has a computer issue. Thanks again Computer Doc!
Charlie, Davenport
